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Turn Feedback Into Fortune: Maximizing Revenue Throughout The Customer LifecycleLearn how to predict exactly what your customers want, and what they will do next.
This Webinar will show you the latest strategies and proven best practices for meeting business challenges by transforming customer feedback into actionable insight. Discover how to generate significant returns from the information you already capture during every customer interaction. See how you can take control of customer feedback and learn:
Which customers are the best targets for cross-selling and up-selling initiatives;
Which customers are most likely to leave for competitors unless you take immediate action;
How to anticipate what customers will do nex...
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Company: | SPSS |
Speaker: | Heena Jethwa - SPSS Product Marketing Manager, Joe Fleischer - IIR Communities Director |
Topics: | Business Intelligence, Customer Service, Sales |
| Type: | Video Presentation |
| Date: | 04/10/08 |
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