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Holiday Peak Season Hits for Retailers Alibris and QVC -- A Logistics and Shipping CarolListen as innovative retailers Alibris and QVC deal with huge demands on their systems and processes to meet the holiday peak season fulfillment. With the help of global shipping services providers like UPS, these retailers wrestle with a 3-times increase in orders despite rising customer expectations on fast and dependable holiday shipping. The feat of satisfying some 870,000 orders per day is nothing short of a modern miracle. Even Santa would be impressed. Join Mark Nason, vice president of operations at Alibris, and Andy Quay, vice president of outbound transportation at QVC, as we hear how the online peak season comes together in this sp...
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Company: | Briefings Direct |
Speaker: | Dana Gardner, Mark Nason (Alibris), Andy Quay (QVC), |
Topics: | Customer Experience, System Management |
| Type: | Video Presentation |
| Date: | 12/19/07 |
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