AMA: Leonard Berry and Kent Seltman on Management Lessons from Mayo Clinic

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Leonard Berry and Kent Seltman on Management Lessons from Mayo Clinic It's not just about healthcare.
Company:	AMA
Speaker:	Leonard Berry & Kent Seltman
Topics:	Business Intelligence, Customer Experience
Type:	Video Presentation
Date:	10/31/08
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Leonard Berry and Kent Seltman on Management Lessons from Mayo Clinic