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Moosejaw implements a real multi-channel solution with IBM

Moosejaw implements a real multi-channel solution with IBM



Moosejaw has tied together the Website with their sales center, with the Point of Sale System in the store and this integrates their view of the customer, their view of promotions and their view of inventory across all of the channels so that they can provide the best customer service possible in their industry.


Company:

IBM

Topics:

Customer Experience, Sales, SOA

Type: Video Presentation
Date:01/12/09
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