In Tough Economic Times, Focus on Customer Service

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When Service Means Survival BusinessWeek's John A. Byrne and Jena McGregor discuss how companies are handling customer service during the recession.
Company:	CPA Podcasts
Speaker:	John A. Byrne, Executive Editor, BusinessWeek and Jena McGregor
Topics:	Accounting/Finance, Business Intelligence
Type:	Video Presentation
Date:	02/19/09
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When Service Means Survival