Don't Just Survive - Thrive! How Optimizing the Contact Center Will Help Your Plan Succeed During the 2010 AEP

Your plan’s contact center is key for driving enrollments, but it can also become a compliance and service nightmare. In a year of budget cuts and having to do more with less, plans need to work smarter to increase enrollments and maintain CMS compliance. Join us for a special free webinar event to learn how to thrive in this rapidly changing and regulated market. Now is the time to plan your contact center strategy for the upcoming Annual Enrollment Period and implement best practices to make it smooth and successful.