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CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs

CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs



How can a company ensure selection of a CRM system that will be embraced by service users and deliver maximum returns in the customer service department? This white paper provides core principles companies can use to help them select a CRM system that each service user feels was built just for them.


Company:

CDC Software

Topics:

CRM, Customer Experience

Type: White Paper
Date:07/15/09
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