Jupiter Research Report: Site Visitor Frustrations with Web Site Self-Service and Search

Learn what web visitors have to say about current online tools for site search and self-service from this Jupiter conducted survey. The Internet continues to evolve into an increasingly valuable research, shopping and customer support tool for customers. Publishers who fail to provide a clear and concise means of gathering and sharing information with their customers will suffer decreased overall sales as well as diminished customer loyalty. Learn what web visitors have to say about current online tools for site search and self-service from this Jupiter conducted survey.