Investigating UC Vendors

This 27-page detailed publication delivers the information needed to evaluate Unified Communications vendors. Gartner evaluates UC using a framework of six broad communications functions:, including: voice & telephony, conferencing, messaging, presence & IM, clients, and communications applications. This must-read publication features independent research from Gartner, providing a wealth of information around best in breed Unified Communication systems. Unified Communications vendor ratings, along with their strengths and cautions, are provided.