BlueNote's SOA Approach Eases Seaport Hotel's Development of Innovative In-Room Communications/Web Portal

Welcome to a special BriefingsDirect presentation, a podcast created from a recent webinar on how BlueNote Networks and the Seaport Hotel in Boston uniquely integrated Web services and voice-over-IP (VOIP) to create a touch-screen-enabled, in-room portal offering for guests. This unique telephony, unified communications, customer-service and Web information-access portal approach for guests may well define the next generation of hotel-based client services. The rich access point also helps hotels to better expose and monetize their service offerings. Listen to this deep-dive exploration of a convergence application project that leverages Blue...