How One Team at Medtronic Migrated to Single-Sourcing of their Multi-Channel Communications

While documentation is a necessary deliverable for all companies, its value and contribution to bottomline business results is often underestimated and overlooked. For Medtronic, one of the world's most innovative medical device manufacturers, documentation is much more than a checkbox on a product release timeline—it is a direct link to customer satisfaction and patient well-being. In this webinar, Medtronic's Rob Kimm and Gilbane Group's Bill Trippe discuss Medtronic's approach to delivering a better customer experience while also ensuring compliance with regulations that impact technical documentation.