Becoming a managed service provider: Ziff Davis Enterprise MSP 2007 Survey

A growing number of solution providers are moving to a managed services model, and with that transition comes a unique set of challenges and benefits. Is the promise of a better business model living up to the real-world experiences of solution providers? How well are MSPs meeting the needs of their customers? What technologies are being using to provide the MSP services? Through a recent survey conducted jointly by Ziff Davis Enterprise and Kaseya, we'll explore how well this new breed of MSPs is transitioning from traditional VAR/reseller roles and its impact on the channel in general.