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Closing the IT Business Gap: Monitoring the End User Experience

Closing the IT Business Gap: Monitoring the End User Experience



In today's non-stop business environment, you need high performance, high-quality applications that are available around the clock. And the burden is squarely on IT's shoulders to deliver the highest number of "nines" possible. While traditional frameworks and infrastructure management tools do a good job of monitoring individual technology components, they fail to provide an accurate measure of the service quality that end users actually experience. Attend this important eSeminar, sponsored by Compuware to hear from industry expert Greg Shields from 3t Consulting and author of Realtime Publisher's "The Definitive Guide to Business Service M...

Company:

Compuware

Topics:

CRM, Market Analysis, Marketing

Type: Audio Presentation
Date:12/13/07
Rating:
 
 
 
 
 
Duration:60 minutes
 
 
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 Posted August 17, 2008 by Katy Jo  F.
Fantastic representation. Enjoyed it and will look in again.