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Sweating the Details and Assuring VoIP and IPT Success

The final instalment in a series of podcasts by PROGNOSIS and Realtimepublishers Following on from Ongoing Operations, this 31-minute podcast is the conclusion to the series designed as a complement to the 8-chapter eBook, The Definitive Guide to Successful Deployment of VoIP and IP Telephony. Cavanagh reiterates those factors which are critical to a successful implementation with further discussion of budgets, technical considerations. Cavanagh pays particular attention to the compliance issues which govern the operation of a network, including record retention, taxes and fees, call recording and the handling of emergency services. To conclude the series, a final, comprehensive checklist is provided for the implementation of a modern, packet-based telephony system that can help you ensure that all the critical details, large and small, are covered.

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