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Choose CRM the Right Way: Look for Technique, Not Technology

Sure, technology is an important part of CRM success—but how your team uses CRM is paramount. Watch this FREE Web seminar and learn key strategies to make your choice of a CRM solution benefit your sales and service representatives. Learn how to properly evaluate and deploy CRM to create a sustained competitive advantage. Topics discussed include how to create value in CRM for your sales/service reps by helping them be more effective in their everyday work, how to use CRM to automate a rep's "busywork," how to provide more on-target feedback to help reps succeed, how to provide actionable insight to senior management, and how to look past the IT jargon to understand what technology is important.

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