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From Dial Tone to Dollars: Implementing Unified Communications

In today's global economy, horizontal, collaborative relationships between employees, customers and business partners are becoming increasingly important. The ability to communicate and collaborate with people both inside and outside the company is a key business differentiator, yet it can be a complex and compliance-driven process. To address these challenges, many companies are deploying Unified Communications and Collaboration (UCC) solutions, which can reduce costs, improve teamwork, drive employee productivity, and increase overall operational efficiency. It's critical, though, to understand how UCC can fit into your current environment to build a roadmap to the future. Join BT for this eSeminar to discover how UCC challenges can be addressed, where your peers are with regard to deploying UCC within their organizations, how conferencing can be leveraged as an important element in a UCC strategy, and how BT can help you develop a practical ROI-based strategy and roadmap to Unified Communications and Collaboration. Attendees will hear: * Findings from the latest UCC surveys * Views on the challenges of a tactical versus top-down approach to deploying UCC * The business drivers for collaboration solutions and how to realize these through successful deployment * Practical examples of how to deploy and gain an ROI for UCC * Cultural challenges: ways to address how employees will adopt and use the technology and services available